Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Seneca Miles

Seneca Miles

June 5, 2026

5  out of  5
rating by Seneca Miles
"Luke and his team are the best at assisting you with your needs in all types of insurance. Very knowledgeable and have had great experience as a client!"
We responded:
"Hey Seneca, thank you so much for the thoughtful review! I truly appreciate your trust and the opportunity to assist with your insurance needs. My team and I are always here to help you review your coverage, understand your policy options, and make sure you have the right protection in place. We’re grateful to have you as a customer and look forward to continuing to serve you! - Luke"
Profile photo of Logan

Logan

June 3, 2026

5  out of  5
rating by Logan
"Worked with Teri and she was wonderful. Answered all my questions and had a lovely and friendly attitude. I called 9 different auto insurance agencies to see the best price for what I could pay and this office had BY FAR the best monthly pricing for what I needed. I'm now a proud Statefarm member! Thank you Teri for helping me today, you absolutely rocked!!"
We responded:
"Logan, thank you for your kind review. We deeply appreciate your feedback and I happy Teri was able to help you your auto insurance! Best, Luke"
Profile photo of Viet Anh Nguyen

Viet Anh Nguyen

June 3, 2026

5  out of  5
rating by Viet Anh Nguyen
"it was a breeze working with Luke's team especially Brandon. He's been so helpful and can provide you insurance you need with good rates. I highly recommend him! Thanks again!"
We responded:
"Thank you so much for the 5-stars, Viet! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Juan Magana

Juan Magana

June 2, 2026

5  out of  5
rating by Juan Magana
"Thanks to Brandon for the help getting me taken care of!"
We responded:
"Hey Juan, thank you for the five-star review! We’re so glad Brandon was able to help get you taken care of and ensure your insurance needs were covered. We appreciate your trust in our team and are always here to help with your policy, coverage, or any questions that come up! - Luke"
Profile photo of Veye priye Vre istwa

Veye priye Vre istwa

May 28, 2026

5  out of  5
rating by Veye priye Vre istwa
"Bianca Licerio is one of the best customer service she helped me a lot through my long process , and she’s very nice and sweet, I think she deserves a Raise!"
We responded:
"I am so happy you had a chance to work with Bianca. She is a great worker and we are both grateful to have had the chance to earn your business - Luke"
Profile photo of Lisa R

Lisa R

May 27, 2026

1  out of  5
rating by Lisa R
"Wish i had a great review to give after being a customer for a few years . My beacon (was sent 3 of them) they never worked . When we wanted to save money we removed rental car coverage and we were still charged the full amount. Wanted to sell my husband life insurance even tho we wanted to wait , kept calling and emailing to sell sell. No customer service or help to actually fix the beacon issue ?!? Never felt heard. We cancelled our policy because after all this, I checked USAA and could pay the same amount . No (unworking) beacons needed . No pressure emails and calls to get us to buy more policies life ins etc. This is the kicker ...After we cancelled, weeks later Luke did not cancel our policy and asked about buying life insurance AGAIN. Called & sent text "I heard you are thinking of canceling" ?!? After calling the 800 # several times they FINALLY had to actually switch agents in order to get our policy canceled. Wow...NO neighbor or Jake to help ...just alot of disappointment."
We responded:
"Sorry to hear about your dissatisfaction Lisa. I do take ownership in the fact that we did not do our best effort to help you resolve the beacon issue. Regarding the cancelation, I checked our records and we did get the policy cancelled the day you requested it. I had some very productive conversations with your husband over the years, and regret I didn’t get to speak to you as much. I appreciate you allowing me to serve as your agent. Best, - Luke"
Profile photo of Chad Wood

Chad Wood

May 26, 2026

5  out of  5
rating by Chad Wood
"These guys are the best! Easy to work with and saved me a lot of money🤑"
We responded:
"Hey Chad! Thank you so much for the five star review! We’re so glad we could make things easy and help you save money on your renter and auto insurance. That’s exactly what we love to do! We truly appreciate your support and are always here whenever you need us. - Luke"
Profile photo of Sue Reid

Sue Reid

May 14, 2026

5  out of  5
rating by Sue Reid
"Thank you Bianca for assisting me with my auto and life insurance payment. You took away my stress and assured me that the payment methods that we had to use worked! I appreciate you and all that you do! Great Job! 🥰"
We responded:
"Hi Sue! Thank you for leaving feedback regarding Bianca. Thank you for allowing us to service your auto and life insurance needs. - Luke"
Profile photo of Brittany Childers

Brittany Childers

May 13, 2026

5  out of  5
rating by Brittany Childers
"Brandon went above and beyond. Super kind and made the whole process simple."
We responded:
"Hi Brittany! Thanks for the five-star review! Brandon is truly a great asset to our team, and we are so glad he was able to make the process simple for you! Thanks for trusting us with your renter's insurance! If you need anything else, please feel free to reach out. - Luke"
Profile photo of Tracey Jones

Tracey Jones

May 12, 2026

5  out of  5
rating by Tracey Jones
"I had the pleasure to speak and be assisted by Brandon today. He was outstanding from start to finish, and never made me feel pressured to accept what I didn't need. He presented all my options and a clear and direct fashion, while answering my questions. I knew what to expect after the phone call, and he even followed up with one last call to be sure I was comfortable with all we discussed. If I were running his department I'd look for 10 more of him, but I'm sure you be hard pressed to find two. Thank you so much man for knowing, professionalism and respect shown to during our interaction."
We responded:
"Hey Tracy! Thank you so much for your kind words! We’re so glad Brandon made you feel comfortable, informed, and well taken care of throughout the entire process. Whether it’s helping with auto, home, or life insurance or reviewing coverage options, his knowledge, professionalism, and genuine care are a big part of what we strive for every day. We truly appreciate your trust and are grateful you took the time to share your experience! – Luke "
Profile photo of Gmz (GMZ_MasterZombie)

Gmz (GMZ_MasterZombie)

May 7, 2026

5  out of  5
rating by Gmz (GMZ_MasterZombie)
"Mr. Ramsey and his Team are great 👍🏼 very personable and straightforward. Everything you'd expect from any insurance that most others don't provide. The Transparency is everything 🙌🏼 I highly recommend them 👌🏼"
We responded:
"Thank you SO much for the thoughtful review. I was happy we got to speak about auto and life insurance! - Luke"
Profile photo of Elina

Elina

April 1, 2026

5  out of  5
rating by Elina
"Brandon did a great job!"
We responded:
"Thank you, Elina! We are glad to hear Brandon was able to help you out with your insurance needs. We are always here if you need anything! - Luke Ramsay"
Profile photo of Addison Boschult

Addison Boschult

April 1, 2026

5  out of  5
rating by Addison Boschult
"Best service ever. Bianca provides the most helpful experience."
We responded:
"Addison, thank you for your wonderful review! We are so glad to hear Bianca could be helpful to you! We strive to give all of our customers with a great experience. Thanks for choosing State Farm for your insurance needs! - Luke Ramsay"
Profile photo of emilee yanik

emilee yanik

March 31, 2026

5  out of  5
rating by emilee yanik
"Bianca is just such a breath of fresh air! So helpful and just a wonderful experience."
We responded:
"Thank you for your lovely feedback, Emilee! We’re delighted to hear that Bianca made your experience so positive and refreshing. She truly enjoys helping our clients and it’s wonderful to know it shows. We appreciate you taking the time to share your experience! - Luke Ramsay"
Profile photo of Aileen Legarda

Aileen Legarda

March 31, 2026

5  out of  5
rating by Aileen Legarda
"Bianca is so incredibly helpful and sweet. She’s is knowledgeable and honest when choosing what the best plan for your needs. She is my go-to and should be yours too!!"
We responded:
"Thank you for your wonderful feedback, Aileen! We’re so glad to hear that Bianca’s helpfulness, honesty, and expertise have made such a positive impact. She truly cares about finding the best plan for each person, and we’re happy to have her as part of our team. We appreciate your trust in Bianca and look forward to continuing to support you! - Luke Ramsay"
Profile photo of Alexander Isaac

Alexander Isaac

March 31, 2026

5  out of  5
rating by Alexander Isaac
"Bianca is very helpful and knows her stuff. I appreciate her knowledge and she always makes me feel so comfortable. Thank you to Bianca and everyone at the office."
We responded:
"Thank you so much for your kind words, Alexander! We’re thrilled to hear that Bianca’s knowledge and support made you feel comfortable. We’ll be sure to pass along your appreciation to her and the entire team. It’s our pleasure to assist you, and we look forward to continuing to provide you with excellent care! - Luke Ramsay"
Profile photo of Fernando Rodriguez

Fernando Rodriguez

March 30, 2026

5  out of  5
rating by Fernando Rodriguez
"Matthew helped me get set up with life insurance and made the whole process easy and stress free. He took the time to explain my options and made sure I felt confident in my decision. Highly recommend Matthew for anyone looking for great service!"
We responded:
"Thank you for your wonderful feedback, Fernando! We're glad to hear that Matthew made the life insurance process easy and stress-free for you. It's great to know he took the time to explain your options and helped you feel confident in your decision. We appreciate your recommendation and are always here to provide great service whenever you need it! - Luke Ramsay"
Profile photo of Irma Rodriguez

Irma Rodriguez

March 30, 2026

5  out of  5
rating by Irma Rodriguez
"Matthew was incredibly helpful in guiding me through my life insurance options. He made the process simple, clear, and stress free. I highly recommend him and State Farm for anyone looking for reliable coverage and great customer service!"
We responded:
"Thank you so much for your kind words, Irma! We're thrilled to hear that Matthew was able to make your life insurance experience simple and stress-free. Your recommendation means a lot to us, and we're always here to provide reliable coverage and excellent customer service whenever you need. Thanks again for choosing State Farm! - Luke Ramsay"
Profile photo of Logan Ramsay

Logan Ramsay

March 28, 2026

5  out of  5
rating by Logan Ramsay
"I’m a new driver and Luke helped me understand the importance of auto insurance, would highly recommend!"
We responded:
"Thank you so much for your kind words, Logan! We're thrilled to hear that Luke was able to help you understand the importance of auto insurance. Congratulations on being a new driver, and we're here to support you every step of the way. We appreciate your recommendation! - Luke Ramsay"
Profile photo of Domenick Rocchio

Domenick Rocchio

March 12, 2026

5  out of  5
rating by Domenick Rocchio
"Andrea was extremely helpful throughout the whole process. She quickly found me a great quote and even took care of canceling my previous policy in NY, which made the switch really easy. I appreciate the great service and would definitely recommend this agency."
We responded:
"Hey Domenick! Thank you so much for your kind words! We’re thrilled to hear that Andrea made the process easy and smooth for you. Providing excellent service and support is our top priority, and we’re glad it made a difference. We truly appreciate your recommendation and look forward to assisting you again in the future! - Luke"
Profile photo of Ale

Ale

March 6, 2026

5  out of  5
rating by Ale
"Loved the service , they are quick and easy with their process good prices too , Teri was amazing assisting ..loved her service and her demeanor definitely recommend going to them ! 🙌"
We responded:
"Hey Ale! Thank you so much for your wonderful feedback! We're thrilled to hear that Teri provided you with amazing service and made the auto insurance process quick and easy. Your recommendation means a lot to us, and we're always here to assist you whenever you need. - Luke"
Profile photo of Jonny Songer

Jonny Songer

March 3, 2026

5  out of  5
rating by Jonny Songer
"Love Teri! She was great. Looking forward to working with Luke and Teri moving forward."
We responded:
"Hey Jonny! Thank you so much for your kind words and trusting us with your auto insurance! We’re thrilled to hear that you had a great experience with Teri. Please don’t hesitate to reach out if you need anything! - Luke"
Profile photo of Rafael Gonzalez

Rafael Gonzalez

February 25, 2026

5  out of  5
rating by Rafael Gonzalez
"Mathew Petit was very helpful, he listened to my needs and my concerns. He was able to find an insurance policy that met our needs that fell within our budget. He was insightful and professional. We are very thankful."
We responded:
"Rafael, thank you for your review! I'm so glad to hear that Matthew was able to help you with your insurance needs! We truly appreciate your trust and are grateful for the opportunity to assist you. If you ever need further assistance, please don’t hesitate to reach out. - Luke"
Profile photo of Siva kumar

Siva kumar

February 25, 2026

5  out of  5
rating by Siva kumar
"Friendly, polite & reliable. Have generally been happy with policy and ease of use (auto and home insurance) over the years."
We responded:
"Thank you for taking the time to leave us a review, Siva. Our State Farm office in Austin would be nothing without policyholders like you!"
Profile photo of Shiva Kumar Kode

Shiva Kumar Kode

February 25, 2026

5  out of  5
rating by Shiva Kumar Kode
"Excellent service and shared every detail regarding policy and gave best possible rate."
We responded:
"Hey Shiva! Thank you for your kind words! We're glad you had a great experience, and Brandon was able to find you the best rate on your auto insurance. We're here whenever you need us! - Luke"